BIS Owner operator of London-based data centres

We have a partnership rather than a typical supplier relationship. Unlike some of the larger players where it's one size fits all, BIS offers something that is designed specifically for us

In my experience, some technology partners only engage once you know what you want to do. BIS is different. They have been able and willing to develop the right solution to meet our needs right from the start

We needed to find a partner that we could trust, that would understand us and support our rapid growth. We didn’t want a high maintenance supplier that took a lot of effort to manage. We haven’t had to manage BIS at all - they just deliver.

Starting with initial helpdesk logging, escalation, account management and technical solutions advice, BIS' service is exemplary.

BIS gives us leverage and improved access with the communications providers that we struggled to achieve directly.

Gerard McMillan, Senior IT Technical Support Specialist, Antares Underwriting Services Limited

BIS has been key to supporting Catlin during a period of significant growth. It has been able to meet our data centre requirements at the right price and it has been a pleasure to work with the BIS team throughout.

BIS’ monthly reviews are invaluable and enable us to report back to the business and our auditors. BIS has maintained excellent service throughout our growth and they get things done in a timely manner

We needed to find a data centre partner flexible enough to support our growth with operational support in central London. We also demanded stringent SLA's at an appropriate cost level. BIS exceeded our requirements.

BIS did a great job getting our Australian/London network up and running. The Senior Network Engineer's attitude, commitment and technical expertise were beyond reproach and he quickly identified and resolved the few teething issues we had.

BIS provides Girlguiding UK with a fully managed hosting solution comprising both physical and virtual servers, resilient network and security solution. BIS provides full maintenance and management of our infrastructure enabling us to concentrate on our day to day activities.

BIS provides Alterra at Lloyds Ltd. with a range of global connectivity solutions. More importantly they deliver a reliable service and back it up with excellent technicians that help you achieve your business objectives.

The BIS management and technical teams are always available and keen to assist with any areas that required advice or support.

The service from BIS was provided on time and handled very professionally and without any problems.

"BIS significantly reduce the management overhead when sourcing competitively priced high capacity network connections and DataCentre space in London. This has allowed Catlin to procure the optimum solution in both areas at competitive rates and without the time consuming overhead of managing multiple vendors."

BIS provides a one stop solution for small business organisation like us

For fast-paced energy trading, we need a flexible and resilient network. BIS provides a great service. They are the perfect fit and never fail to deliver.

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In a trading environment uptime is crucial. We needed full transparency throughout our end-to-end connectivity. If we have an issue we need to know what’s going on.

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Through BIS’ MPLS network and the services we receive from Colt, we are able to provide greater resilience and higher availability to our trader.

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BIS has helped us deliver a faster, high-availability reliable network. Staff and traders alike have an improved experience and we can move people and services around a lot more easily.

BIS was the most credible supplier we saw. The team had a different mindset and they impressed us with their knowledge and step-by-step approach.

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Our 90 brokers rely on their systems to trade and that buck stops with us. Our traditional seat-based DR was expensive insurance and didn’t add any real value.

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Moving servers into a data centre is a good first step but our IT infrastructure architecture must be resilient. This is where BIS impressed us the most.

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BIS came up with the answers as they grasped what the business wanted to achieve; they explained how we could benefit without us having to ask the right questions.

“BIS is really great to work with and understands our business. I would highly recommend BIS to anyone whose business demands a highly available global network.”

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“There were two global MPLS managed network options on the table at the time. The services were comparable but BIS offered much better value and our experience to date has been excellent.”
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“BIS designed a new highly resilient network for Clarksons. If our main MPLS network goes down, we dynamically route traffic over an auto-failover backup VPN. We’re now able to automatically failover during maintenance or any network hiccups without local users noticing.”