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Owner operator of London-based data centres

Sales 0845 355 5100

Service desk 0845 359 3599

Support for your critical business systems when you need it most

We’re here to make life easier, so all our managed service solutions come with access to onsite support service with our highly skilled field engineers to get your systems back up and running fast.

We understand that ongoing IT problems cause businesses losses in time and productivity, both of which impact your bottom line. We therefore offer experienced resources to support your business systems onsite which are accessed through incident logging at the service desk.

BIS onsite support delivers:

  • Convenience. Our staff are always available to quickly add a new PC, help an end-user with a problematic machine, a difficult application or to replace faulty hardware.
  • Assurance. With BIS onsite support, you can rest assured that someone will be on hand to quickly fix all those annoying, niggling problems.
  • Responsiveness. Do you ever get asked to setup a new starter right at the last minute? With BIS onsite support it’s no problem as we’ll have them up and running in no time.
  • Relationships. Our established relationships with leading vendors like Cisco, Citrix, Microsoft and VMWare, as well as leading global carriers mean we can escalate and solve your issues fast.

To find out more about our onsite support services, please contact us today to get a quote, arrange a data centre tour, consultation or call us now on +44 20 7861 7814.

“We were concerned that our requirements might be too onerous and that BIS would not be able to meet them. BIS was able to provide two high quality central London colocation sites that met our requirements.”
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