Sales 0845 355 5100
Service desk 0845 359 3599
In our continuing mission to provide our customers with the best possible service, we at BIS have recently upgraded a number of customers’ private cloud platforms to VMware’s vSphere 5. The platform promises to deliver increased application availability and control and an even faster, more seamless connection.
But how have VMware managed to achieve this? What benefits does vSphere 5 offer? (more…)
Isn’t it frustrating when you are stopped dead in your tracks due to some IT hardware or software problem? It is even more frustrating calling your problem in to a support call centre only to receive some assurances and a ticket number. You sit around waiting with no idea whether your issue is being resolved, or whether it has already slipped through the net.
That is why at BIS we don’t have call centres, we have service desks. (more…)
Current research shows that deployment of the latest concept in data centres (NGDCs, or next generation data centres) has stalled. The concept is compelling: it is the evolution of the data centre from simple storage and retrieval into an efficient and yet cost-effective service-centric business tool. At its heart is virtualisation: of servers, of desktops and of storage. But the process of virtualising a traditional storage and retrieval data centre still worries many IT Managers. (more…)
The Boston Consulting Group (BCG), one of the world’s leading research organisations, has published some startling figures about business on the Internet. If the Internet were an economy, its business would be the fifth largest economy in the world, behind only the United States, China, India and Japan. It is no less startling in the UK, where Internet business is already the fifth largest economic sector, already ahead of healthcare, construction and education. But BCG makes clear that this is just the beginning. The UK web economy is growing at 10.9%; well ahead of the 8.1% average for other G20 economies. In 2010, more than 12.5% of all UK retail trade was conducted on the Internet. By 2016 this is expected to grow to 23%. (more…)
Moving your data centre from in-house to a colocation provider makes increasing economic sense. The economies of scale provided by a specialist environment, particularly with rising costs in energy and 24/7 support and security, can no longer be ignored. But despite the logic and clear advantages, the actual commitment can be daunting. Uprooting the IT infrastructure on which your business depends and transferring it to a different location is worrying, to say the least.
But it needn’t be. The solution is in detailed planning and strict project management, coupled with the experience to see it through. To help companies considering just such a move, but perhaps a bit worried about the unknown, we’ve compiled a checklist of what’s entailed. (more…)
Listed below are some of the problems customers have faced, and the solutions provided by Exchange 2010.
Our mailboxes keep growing organically, which has caused our time restore time for database and mailboxes to break SLA – and our storage growth is costing us a fortune.
With the adoption of Disaster Availability Groups (DAG), Microsoft Exchange 2010 can provide mailbox high availability with no need for a SAN. (more…)
Migration can mean many things to many people; but when it comes to Exchange it usually means: ‘out with the old and in with the new’. Seldom do we see two versions running side by side in any organisation, except during migration. Having said that there is always a concern in upgrading to a new version of any Microsoft product – namely, will it be better? And more importantly, will it be stable? (more…)
